Middle East & Africa
RONDO Service & Support
RONDO keeps your production system up and running by carrying out regular inspections and where necessary completing repairs and fittng i replacement service kits. The hotline is the fastest way to get help outside of working hours.
Your local RONDO service partner
Service Hotline opening hours
Monday to Thursday: 8.00 a.m. to 12.00 p.m. and 1.00 p.m. to 5.00 p.m.
Friday: 8.00 a.m. to 12.00 p.m. and 1.00 p.m. to 4.00 p.m.
Saturday/Sunday: Voicemail messages will be listened to every 2 to 3 hours.
This is how we will help you
Initial help over the phone
In the event of an urgent problem with your RONDO installation, the fastest way to get in touch with us is over the phone. In the event of less critical queries, please complete the form including the serial number of the machine. We will get in touch with you as quickly as possible.
Inspections, regular servicing or more complex repairs are completed by our RONDO service technicians personally at your site. By the way, around 90% of problems are can be solved during a single site visit.